Technical Support - Keep Your System Running Smoothly
Dedicated GM SHOCK support for GoHighLevel, WordPress, and your entire automation ecosystem - so your business never stops.
Why Ongoing Technical Support Is Essential
Even the best system needs care.
Your GoHighLevel platform, websites, automations, and integrations all rely on multiple moving parts – and when one breaks, everything slows down.
GM SHOCK Technical Support ensures your tools, data, and workflows always run perfectly – day after day – without downtime, errors, or missed opportunities.
We’re not just your setup team. We’re your technical partner.
What Is GM SHOCK Technical Support?
Our Technical Support is a monthly maintenance and troubleshooting service for all your GoHighLevel and connected tools.
Troubleshooting & fixing technical issues
Troubleshooting & fixing technical issues
Real-time integration support
Real-time integration support
Email & SMS sending setup and monitoring
Email & SMS sending setup and monitoring
A2P 10DLC registration and compliance
A2P 10DLC registration and compliance
Call/SMS delivery troubleshooting
Call/SMS delivery troubleshooting
Pipeline & workflow error fixes
Pipeline & workflow error fixes
Website and funnel bug resolution
Website and funnel bug resolution
Calendar & appointment system configuration
Calendar & appointment system configuration
Form and survey connectivity
Form and survey connectivity
Smartlist and custom value issues
Smartlist and custom value issues
Trigger link, automation, and campaign corrections
Trigger link, automation, and campaign corrections
Domain, email, and DNS setup support
Domain, email, and DNS setup support
WordPress-related fixes connected to your CRM
WordPress-related fixes connected to your CRM
In short: If it’s connected to your GoHighLevel system, we’ll make sure it works perfectly.
What Makes GM SHOCK Support Different
Managing a business with multiple tools can be inefficient and costly. Our comprehensive solution combines essential features like marketing, client management, and automation in one easy-to-use platform. This integration saves time and resources, simplifying your workflow and improving productivity.
Real Expertise, Not Guesswork
Every issue is handled by real specialists who work in GoHighLevel and connected tools daily - not outsourced chat agents or generic techs.
Full CRM + Website Coverage
We go beyond CRM. Whether your issue lies in GHL, WordPress, email, calendar, or any connected app, we fix it directly.
Continuous Monitoring & Quick Fixes
We proactively check integrations, logs, and error messages to prevent breakdowns before they happen.
Clear Communication & Transparency
You always know what’s being worked on, what’s fixed, and what’s coming next.
Guaranteed Response Priority
All support requests are tracked in our internal system with defined turnaround times.
Pricing Plan
Support Plans
Premium Technical Support
$250/month
Best for businesses that want continuous coverage and professional troubleshooting every month.
Includes:
Dedicated support for your entire system
Up to 1 task at a time (multi-step allowed)
Unlimited issues across the month, handled one by one
24 to 48 hour response time
Ongoing optimization & improvement suggestions
Free consultation for automation strategy or new tool connections
Perfect for small to mid-sized businesses who rely on GoHighLevel daily and need consistent technical assistance.
Ultra Advanced Technical Support
$999 for 6 Hours (Same-Day Priority)
Best for agencies or clients who have multiple issues that must be resolved fast - all within one day or session.
Includes:
Up to 6 hours of continuous hands-on work
Fixing multiple complex issues simultaneously
Real-time collaboration via Zoom or chat
Advanced automation repair & API debugging
Priority resolution queue
Perfect for agencies, multi-location setups, or teams running active campaigns who can’t afford downtime.
Example of What We Fix
Problem
- Emails or SMS not sending
- Calendar double booking
- Calls not connecting or recording
- Funnel form not sending leads to CRM
- Pipelines not updating automatically
- Website integration broken
- DNS, domain, or email error
- Client onboarding stuck in workflow
GM SHOCK Solution
- Verify API, DNS, and delivery settings - fix instantly
- Rebuild sync logic and appointment triggers
- Reconfigure Twilio/A2P + verify phone permissions
- Debug automation and reconnect fields
- Fix trigger logic and stage rules
- Correct webhook or custom form connection
- Fix record setup for perfect delivery
- Adjust automation paths and timing logic
The GM SHOCK Advantage
- 5+ years of GoHighLevel and automation experience
- 100+ successful CRM setups & maintenance projects
- Direct access to GHL official documentation and partner support
- Multi-platform expertise: GHL, WordPress, Zapier, Mailgun, Twilio, Google Workspace, Stripe, and more
- Deep understanding of automation logic, integrations, and troubleshooting
We don’t just respond to problems – we prevent them.
Our Process
Request Support
You log an issue or request.
Diagnosis
We identify the root cause and confirm scope.
Resolution
Our team fixes the problem or rebuilds what’s broken.
Verification
You test and confirm it’s working.
Report & Recommendations
We summarize what was fixed and how to avoid it next time.
Frequently Asked questions
Is support included in other GM SHOCK services?
Yes, the first month of Technical Support is included free with Essential Suite and Custom Snapshot packages.
What happens after my free month?
You can continue under our Premium Technical Support plan for $250/month – cancel anytime.
Can you support non-GHL tools?
Yes, we also handle WordPress, Mailgun, Twilio, Zapier, and similar integrations tied to your CRM.
What if I need multiple urgent fixes at once?
Choose our Ultra Advanced plan for priority same-day support.
Do you offer 24/7 emergency response?
For enterprise or recurring agency clients, yes – available under custom agreements.
Integrations
Extend the functionality of GM SHOCK with a wide range of third-party apps and services
Ready to Keep Your System Running Perfectly?
Don’t let small technical issues turn into business downtime.
With GM SHOCK Technical Support, you get reliable experts, instant fixes, and peace of mind – every month.
